Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Crazy Time Live India, we believe that online gaming should be an enjoyable form of entertainment only. Games of chance are unpredictable, and there is no guaranteed way to win money. Never gamble with money you cannot afford to lose, and never view gaming as a source of income or a way to solve financial problems.

Remember: The house always has a mathematical edge. Play responsibly and within your means.

Age Verification

Online gaming is strictly reserved for individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). It is illegal for minors to participate in gambling activities.

We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not access our platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or a loved one, seek help immediately:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling Activity: Keeping your gaming habits secret from family or friends
• Increasing Stakes: Needing to gamble with larger amounts to experience the same excitement
• Loss of Control: Inability to stop or reduce gambling despite wanting to
• Neglecting Responsibilities: Missing work, school, or personal commitments due to gambling
• Financial Problems: Borrowing money, using credit, or experiencing debt related to gaming
• Emotional Distress: Feeling anxious, depressed, or irritable when not gambling
• Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
• Risky Behavior: Gambling with money meant for essentials (rent, food, utilities)
• Escapism: Using gambling to cope with stress, anxiety, or other emotional problems

If you experience three or more of these signs, problem gambling may be affecting your life.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on how much money you can deposit
• Loss Limits: Establish maximum loss thresholds to protect your bankroll
• Session Time Limits: Set automatic session timeouts to encourage regular breaks
• Reality Checks: Receive periodic reminders about your time and money spent while playing
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if needed
• Account Closure: Permanently close your account if you wish to stop gaming entirely

To activate any of these tools, contact our customer support team. We encourage you to use these features proactively.

Support Organizations & Help Resources

If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:

India

• All India Institute of Medical Sciences (AIIMS) - Mental Health Support: Multiple locations across India; provides mental health services including addiction counseling
• Gamblers Anonymous India: Support groups and peer counseling for problem gamblers
• National Mental Health Programme (NMHP): Supported by the Ministry of Health & Family Welfare, India

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk — Free advice, support, and treatment services
• GamStop (United Kingdom): www.gamstop.co.uk — Multi-operator self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Confidential counseling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Evidence-based resources and programs
• National Council on Problem Gambling (United States): www.ncpgambling.org — Helpline and treatment referrals

Crisis Support: If you are in immediate distress or having thoughts of self-harm, please contact emergency services in your area or reach out to a mental health crisis line.

Need Help? Take Action Now

If gaming is causing harm to your life, your finances, or your relationships, please seek help immediately. There is no shame in reaching out for support—problem gambling is a recognized condition, and recovery is possible.

Your next steps:

1. Contact one of the support organizations listed above
2. Speak with a trusted family member or friend
3. Consult a mental health professional or counselor
4. Use our self-exclusion tool to limit your access to gaming

You are not alone. Help is available. Reach out today.